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Mercedes-Benz of Baton Rouge

When making a significant purchase, I want to know I am getting the most for my money. I previously leased a Mercedes-Benz from Kenn Posey, and he remembered all the features that were most important to me. He had several options available for test drive, and he knew each vehicle inside and out. He easily explained the differences between each, regardless of how minor or significant. Once I made a decision, Kenn worked with the team to get the best deal possible. I met with Kyle Talbert, who reviewed additional features of interest to me and corresponding pricing. Once the price was set, I met with Travis Stead, who understands how tedious the financing process can be and did a great job making it as painless as possible. Josh Teekel, Sales Manager, took some time to visit with me and, rather than focusing only on the purchase, learn about my background, interests, and personality. He made sure my experience was a great one, but he showed that customer care goes beyond only the vehicle. I may not have purchased the most expensive car on the lot, but Kenn, and the rest of the team, sure treated me as though I did. I certainly feel I got a great luxury car and the most for my money. What a great experience!

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MBOBR has been servicing my seven year old car for 170,000 miles now. Friendly and accommodating people. Great service. In all the years, I've never had to return for a redo.

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My salesman Mr. Matt Hill was absolutely the best! He knew exactly what I wanted and needed and he delivered. I've had horrible experiences with salesman before but Matt went over and beyond ensuring I enjoyed the process from start to finish and I did. The only reason I give this review a four star is due to the detailing department. I was highly disappointed with the interior of my car when I pulled it off the lot and returned for what should've been a corrected issue. The inside obvious hair strands, items and trash left behind was a huge disappointment. I hope you guys do whatever it takes to improve this area of service.

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Great Experience and Great Team - When making a significant purchase, I want to know I am getting the most for my money. I previously leased a Mercedes-Benz from Kenn Posey, and he remembered all the features that were most important to me. He had several options available for test drive, and he knew each vehicle inside and out. He easily explained the differences between each, regardless of how minor or significant. Once I made a decision, Kenn worked with the team to get the best deal possible. I met with Kyle Talbert, who reviewed additional features of interest to me and corresponding pricing. Once the price was set, I met with Travis Stead, who understands how tedious the financing process can be and did a great job making it as painless as possible. Josh Teekel, Sales Manager, took some time to visit with me and, rather than focusing only on the purchase, learn about my background, interests, and personality. He made sure my experience was a great one, but he showed that customer care goes beyond only the vehicle. I may not have purchased the most expensive car on the lot, but Kenn, and the rest of the team, sure treated me as though I did. I certainly feel I got a great luxury car and the most for my money. What a great experience!

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The service dept at MBOBR is the reason why I am loyal to the brand. They always take such good care of me and my vehicles. Would recommend anyone to buy from this dealership who wants good people who know what they're doing to service their vehicles and provide some of the best customer service in town!

Read more at DealerRater