Mercedes-Benz of Baton Rouge

SMS Terms & Conditions

Effective Date: May 11, 2026  •  Last Updated: May 11, 2026

1. Service Description

Mercedes-Benz of Baton Rouge is a franchised automotive dealership located in Baton Rouge, Louisiana, offering new and pre-owned vehicle sales, financing, leasing, and certified service and parts. By visiting our website or opting in to our SMS messaging program, you acknowledge and agree to be bound by these Terms.

2. Consent to Receive Messages

By providing your mobile phone number and opting in to our SMS program — whether through our website, in-dealership forms, or verbal consent — you expressly consent to receive recurring automated text messages from Mercedes-Benz of Baton Rouge. Messages may include:

• New and pre-owned vehicle promotions and inventory updates
• Sales follow-up and vehicle inquiry responses
• Service appointment confirmations, reminders, and status updates
• Lease-end and finance renewal notifications
• Dealership events, offers, and announcements

Consent to receive SMS messages is not a condition of purchasing any vehicle or service.

3. Message Frequency

Message frequency may vary based on your interaction with our dealership and the nature of your inquiry or service. You may receive up to 8 messages per month depending on your opt-in category (sales, service, or general marketing). We will not send excessive or unsolicited messages beyond what is relevant to your relationship with our dealership.

4. Message & Data Rates

Message and data rates may apply. Standard messaging rates charged by your mobile carrier will apply to all SMS messages sent and received. Mercedes-Benz of Baton Rouge does not charge any additional fee for participation in our SMS program. Please contact your mobile carrier for details regarding your specific plan and applicable rates.

5. Opt-Out Instructions

You may opt out of our SMS messaging program at any time using any of the following methods:

• Reply STOP to any SMS message you receive from us.
• Contact us directly at (225) 424-2241 and request removal.
• Email us at [email protected] with your opt-out request.

After opting out, you will receive a one-time confirmation message and will not receive any further SMS messages unless you choose to re-enroll.

6. Customer Support

For help or more information regarding our SMS program, reply HELP to any message you receive from us, or contact our team directly:

7. Privacy Policy

Your privacy is important to us. The personal information you provide — including your mobile phone number — is used solely to deliver the SMS services described in these Terms. We do not sell or share your phone number or opt-in data with third parties for their own marketing purposes. Please review our full Privacy Policy to learn how we collect, use, and protect your personal information.

8. Limitation of Liability

Mercedes-Benz of Baton Rouge is not liable for any delays, failures, or errors in the delivery of SMS messages. Message delivery is subject to effective transmission from your mobile carrier and is outside of our direct control. We are not responsible for any charges incurred due to SMS communications with our dealership. To the fullest extent permitted by applicable law, our liability in connection with the SMS program shall be limited to discontinuing your participation in the program upon request.

9. Changes to These Terms

We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page with a revised effective date. Your continued participation in our SMS program following any update constitutes your acceptance of the revised Terms. We encourage you to review this page periodically.

10. Contact Us

If you have any questions about these Terms or our SMS messaging program, please contact us:

• By phone: (225) 424-2241
• By email: [email protected]
• In person: 10949 Airline Hwy, Baton Rouge, LA 70816
• Online: mbobr.com

These Terms apply to SMS communications from Mercedes-Benz of Baton Rouge, a member of the Dream Motor Group family of dealerships. Participation in our SMS program is voluntary. Standard message and data rates may apply. Reply STOP to unsubscribe at any time. Reply HELP for assistance. View our Terms of Service.