At Mercedes-Benz of Baton Rouge, we redefine automotive excellence with our unique approach, known as the Baton Rouge Way. Our unwavering commitment to providing exceptional service and creating a welcoming environment sets us apart as your premier destination for luxury vehicles in Baton Rouge.
The Baton Rouge Way is all about providing a luxurious and welcoming environment for our customers. Our modern facility is designed to offer a seamless and enjoyable experience, with comfortable lounge areas and complimentary refreshments. We pride ourselves on our award-winning excellence, having been recognized eleven times from Mercedes-Benz USA. This prestigious recognition reflects our commitment to delivering the highest level of service and satisfaction.
Our team of knowledgeable sales professionals and certified technicians are passionate about Mercedes-Benz vehicles. They provide expert advice and ensure your vehicle receives the best care, using only authentic Mercedes-Benz parts to maintain its performance and value. Our extensive inventory of new and pre-owned Mercedes-Benz vehicles ensures you’ll find the perfect model to suit your lifestyle and preferences.
Customer satisfaction is our top priority. Our dedicated team prioritizes your needs, offering unparalleled customer service from the moment you step into our dealership. As a family-owned establishment, we provide personalized care and attention, treating every customer with the utmost respect and importance. Our long-standing team members, many of whom have been with us for years, ensure continuity and excellence in service, making every visit to Mercedes-Benz of Baton Rouge a unique and rewarding experience.
We invite you to visit Mercedes-Benz of Baton Rouge, your luxury vehicle dealership serving Baton Rouge. From our one-of-a-kind dealership experience to our knowledgeable and friendly staff to our diverse inventory, we are confident our dealership is the place for you! Discover the Baton Rouge Way today and join us in redefining automotive excellence.
Mercedes-Benz of Baton Rouge: A Legacy of Excellence, Relationships, and Experience
At Mercedes-Benz of Baton Rouge, we take pride in delivering unparalleled service, fostering lasting relationships, and upholding a tradition of excellence that sets us apart. For over a decade, our commitment to exceptional customer care, innovative leadership, and a passion for the Mercedes-Benz brand has defined who we are.
Excellence Across the Board
Our dedication to excellence is reflected in every aspect of our dealership. From the moment you walk through our doors, you’ll experience the highest standards of customer service, a meticulously curated inventory of new vehicles, and a state-of-the-art auto service and parts center. We strive to exceed expectations in every department, ensuring that your experience with us is nothing short of extraordinary.
Here’s what drives our commitment to excellence:
Building Relationships, Delivering Excellence
At Mercedes-Benz of Baton Rouge, we believe that our success is rooted in the relationships we build with our customers and community. For over two decades, we’ve been honored to serve Baton Rouge and surrounding areas, earning the trust and loyalty of countless drivers. Our team is passionate about creating experiences that go beyond the ordinary, ensuring that every visit to our dealership reflects the luxury and sophistication of the Mercedes-Benz brand.
Thank you for being part of our journey. We look forward to continuing to serve you with the same dedication, passion, and excellence that have defined us for years.
Experience the difference at Mercedes-Benz of Baton Rouge – where excellence, relationships, and experience come together.
AMENITIES
CULTURE
We will recruit, hire, train, recognize, reward, promote and terminate based on our culture. We will install a series of cultural pillars to reinforce our culture so no one ever forgets who we are.
MISSION STATEMENT
Dedicate our lives to inspiring our employees, our customers, and the members of our community in their quest to fulfill their dreams. It is our fundamental belief that all of this is best achieved through the faithful execution of servant leadership.
MANTRA
We will trip, fall and skin our knees trying to delight our customers
COMPANY PHILOSOPHY
We are a luxury retailer, not a car dealer, our success will be measured in that light.
COMMUNITY
Mercedes-Benz of Baton Rouge is committed to giving back to our local community. As such, we are proud to support the following local organizations: dream teachers, Community Coffee Cash for Schools, Junior League, Juvenile Diabetes Foundation, American Red Cross, and Wreaths Across America. We hope you’ll join us in support of these wonderful organizations that do so much for our growing community.
Mercedes-Benz of Baton Rouge has co-founded our own charity named Dream Teachers. This charity has grown into a large organization with 50 plus members and hundreds of sponsors across the state. As is evident by its name its purpose is to support the best teachers and administrators in their quest to improve the quality of education for our children.
MILITARY APPRECIATION
We are partnered with Mercedes-Benz and the corporate giving to the Johnny Mac Soldier’s fund.
VETERANS PROGRAM
Mercedes-Benz Dealerships offer military Veterans and current members of the National Guard and Reserve the opportunity to transfer their skills and experience into a career with one of the most iconic brands in the world. As a Mercedes-Benz Certified Systems Technician you will have the opportunity to learn and grow every day, while servicing and repairing the most innovative and technologically advanced luxury automobiles in the world. The MB DRIVE program provides Veterans with the academic and on-the job training needed to succeed at any Mercedes-Benz dealership, and it is approved for the GI Bill® as a Registered Apprenticeship.
USAA PROGRAM
USAA members must apply for a specific control number through the password-protected car-buying service on the USAA website. This number is then provided to an authorized Mercedes-Benz dealership at the time of purchase or lease.
Steps to apply for the incentive:
The program allows eligible USAA members to purchase or lease one new Mercedes-Benz vehicle per year, with the eligible member listed as the buyer, co-buyer, lessee, or co-lessee on the purchase or lease agreement.
OUR REPUTATION
Don’t take our word for it. Read what is being said online by our current customers. Unsolicited testimonials can be found all across the web – from Google to Facebook and beyond customers are singing their praises of their experiences in our Sales and Service departments. We made it easy – just click here to read some now.
