Mercedes-Benz First Class Protection

first class protection products

You have made a wise choice – now protect that investment.

Keep peace of mind during your ownership experience by choosing from these Protection Products.

Click below to learn more about first class options to enhance your Mercedes-Benz vehicles.

First Class Wheel and Tire Protection Plus will not only help cover the cost to replace your wheels and tires if they are damaged by a covered road hazard, it will even cover the cost to repair eligible scrapes, scratches and other cosmetic wheel damage. It’s a feeling of security you won’t want to do without.

An enjoyable drive.

Having great coverage makes your drive that much more enjoyable. Here’s what Wheel and Tire Protection Plus has to offer:

  • Replacement of the tire if structurally damaged by a covered road hazard, such as glass, potholes, debris, rocks, nails, etc. (includes tires with run-flat technology)
  • Tire replacement applies to the original tires and new tires installed during the Agreement term, if they meet the manufacturer’s size specifications
  • Replacement of the wheel if road hazard damage prevents the tire from sealing to the wheel and maintaining the tire manufacturer’s air pressure specifications
  • Wheel replacement applies to the original wheels and new wheels installed during the Agreement term, if they meet the manufacturer’s size specifications
  • Covers approved costs related to the replacement of tires or wheels including taxes, labor costs, mounting and balancing fees, valve stems, and environmental/disposal fees
  • Cosmetic wheel repair for eligible scrapes, scratches and other repairable cosmetic damage to an alloy wheel, limited to a total of four (4) individual wheel repairs during the Agreement term
  • Towing reimbursement, up to $100 per occurrence, if required due to covered road hazard damage
  • Rental car reimbursement for up to 2 days, at $50 per day ($100 maximum benefit), in the event that a vehicle inspection is required or a covered repair requires shipment of damaged wheels
  • Repairs performed at any participating Mercedes-Benz Dealership or other authorized repair facility1
  • Transferable from consumer to consumer for a $40 transfer fee
  • Available on New, Certified Pre-Owned, or Pre-owned Mercedes-Benz vehicles
  • No mileage limitations

Important coverage information:

  • Deductibles for covered road hazard replacement claims and aggregate claim limits may apply depending on the plan and the dealership from which you purchase coverage. For a description of applicable deductibles and any claim limits on the number of covered replacement, see your Mercedes-Benz dealer.
  • There is no deductible for cosmetic wheel repairs
  • Cosmetic wheel coverage is limited to a total of four (4) individual wheel repairs during the Agreement term
  • Cosmetic wheel repair is limited to the repair of the damaged wheel and will not result in re-manufacturing or replacement of the damaged wheel, and only applies to factory wheel-brushed or painted surfaces
  • Prior claim authorization required

Coverage exclusions may apply2:

  • Damage to tires with less than 3/32″ tread depth at the lowest point on the tire at the time of damage
  • Cosmetic damage to tires
  • Damage caused by vandalism
  • Repairs made without prior authorization
  • Damage caused by road conditions (such as uneven lanes or metal plates) found in construction zones or construction sites
  • Damage resulting from failure to perform routine tire maintenance, including alignments, rotations and balancings, and failures from normal wear and tear, improper wear, or dry rot

Ask us about First Class Wheel and Tire Protection Plus today.


1 Repairs performed at any other entity than a participating authorized Mercedes-Benz Dealership may require payment at the time of repair service by the customer and then submission for reimbursement to the Administrator.

2 Additional exclusions may apply. Repairs require prior authorization. Please see your First Class Premium Protection Agreement or First Class Wheel and Tire Protection Plus Agreement for specific coverage details, limitations, and a complete list of exclusions.

This website provides general information about the optional First Class Wheel and Tire Protection Plus product and should not be solely relied upon when purchasing coverage. Please refer to your product Agreement for details of terms, conditions, and specific coverage details, including limitations, exclusions, transferability and cancelability. Coverage may vary by state. This product may not be available in all states or for all vehicle models. This product is available at the time of vehicle sale or lease only. Please see your dealer for more information.

This is an optional product marketed through Mercedes-Benz Financial Services. The Administrator/Obligor offering the First Class Wheel and Tire Protection Plus product is Safe-Guard Products International LLC, Two Concourse Parkway, Suite 500, Atlanta, GA, toll-free number: 1-866-406-1315, except in Florida where the Administrator/Obligor of First Class Wheel and Tire Protection Plus is Safe-Guard Warranty Corporation, Florida License Number 60126, Two Concourse Parkway, Suite 500, Atlanta, GA, toll-free number: 1-866-406-1315.

At Mercedes-Benz Financial Services, we want to ensure that your lease experience is simple and predictable. With First Class Lease Protection, you gain peace of mind knowing you have coverage for certain damage expenses that go beyond normal wear and use-for a smoother lease-end process.


Extra Protection.

First Class Lease Protection (FCLP) provides coverage at lease end for some chargeable items, such as minor dents, scratches, and certain damage that go beyond normal wear and use. The cost of FCLP can be added to your monthly payment, when you sign your Mercedes-Benz Financial Services First Class Lease agreement.


What does it cover?

Specified Excess Wear and Use Charges Waived:

FCLP will waive specified excess wear and use charges up to a maximum limit of $7,500. This includes excess wear and use amounts on covered single events up to a maximum limit of $2,000 each. It also covers windshield damage charges, missing parts and equipment charges up to $200 per part, and the charge of one missing key fob. Plus with FCLP, there is no deductible. This product does not cover any excess mileage charges, and may not waive the entire balance owed on your lease agreement.

* This includes excess wear and use amounts on covered single incidents that are less than $2,000 each and covers missing equipment up to $200. Plus with FCLP, there is zero deductible. This product does not cover any excess mileage charges, and may not waive the entire balance owed on your lease agreement.

Extra Protection for Extra Peace of Mind

You will have the assurance of knowing your vehicle has extra protection during the entire life of your lease. Eligible charges for minor dents, scratches, and certain types of damage considered beyond normal wear and use will be waived, minimizing the out-of-pocket expense for you at lease end.

Common items that could be covered at lease-end with First Class Lease Protection:

This is intended as a general description of First Class Lease Protection. Certain exclusions apply. This is an optional product that does not cover any excess mileage charges and may not waive all of your excess wear and use charges. There may be amounts for which you remain responsible at lease end. First Class Lease Protection may not be available in all states or for all vehicle models. This product is only available at the time of the vehicle lease. Please see your dealer for more information and refer to the First Class Lease Protection Addendum for complete details and exclusions.

We know you want to maintain your vehicle’s great style and condition. That’s why we offer First Class Paintless Dent Repair to help cover the costs to repair certain minor dents and/or dings without affecting the original factory finish. It’s a quick and easy process that will have you back on the road in no time.

The Administrator/Obligor is Safe-Guard Products International, LLC, except in Florida where the Administrator/Obligor is Safe-Guard Warranty Corporation.


An enjoyable drive.

Maintaining the value and beauty of your vehicle is easy with First Class Paintless Dent Repair. With your convenience in mind, service can be performed at a participating Mercedes-Benz Dealership or other authorized repair facility, at your home, or at your place of business.

Comprehensive coverage:

  • Covers the cost to repair minor dents and dings that appear on your vehicle
  • Eliminates most unsightly and unavoidable imperfections
  • Transferable for a $40 transfer fee if you sell your vehicle to a private party
  • No limit on occurrences and claim benefits
  • No mileage limitations
  • No deductible
  • Prior claim authorization required

Coverage exclusions may apply1:

  • Repairs made without prior authorization
  • Dents or dings that are larger than four (4) inches in diameter
  • Dents or dings that cannot be repaired by the Paintless Dent Repair process
  • Repairs on a roof panel with a sunroof
  • Repairs that will affect or damage the vehicle’s paint or finish
  • Repairs due to hail damage

Ask us about First Class Paintless Dent Repair today.


1Additional exclusions may apply. Please see your First Class Premium Protection Agreement for details of terms, conditions, and specific coverage details, including limitations, exclusions, transferability and cancelability. Available on New, Certified Pre-Owned, and Pre-Owned Mercedes-Benz vehicles.

All transactions related to the optional First Class Paintless Dent Repair product are governed solely by the provisions of the Agreement. This brochure provides general information about the optional First Class Paintless Dent Repair product and should not be solely relied upon when purchasing coverage. Coverage may vary by state. This product may not be available in all states. This product is available at the time of vehicle sale or lease only. Please see your Mercedes-Benz dealer for more information.

This is an optional product marketed through Mercedes-Benz Financial Services. The Administrator/Obligor of the First Class Paintless Dent Repair product is Safe-Guard Products International LLC, Two Concourse Parkway, Suite 500, Atlanta, GA, Toll-free number:1-866-406-1315, except in Florida where the Administrator/Obligor of First Class Paintless Dent Repair is Safe-Guard Warranty Corporation, Florida License Number 60126, Two Concourse Parkway, Suite 500, Atlanta, GA, Toll-free number: 1-866-406-1315.

A perfect view starts with your windshield. When cracks, stars, chips, and other damage caused by road hazards and debris harm your windshield, First Class Windshield Protection preserves your vehicle’s visibility. First Class Windshield Protection helps cover the costs associated with the replacement of a front windshield to ensure a clear view of the road ahead.

The Administrator/Obligor is Safe-Guard Products International, LLC


It’s easy to see the benefits.

Maintain the best view possible with First Class Windshield Protection–great coverage with your convenience in mind.

Coverage information1:

  • Costs associated with replacement of a chipped or cracked front windshield due to propelled rocks and other road debris
  • The maximum aggregate claim benefit is $5,000
  • Original Mercedes-Benz replacement glass
  • Transferable for a $40 transfer fee if you sell your vehicle to a private party
  • Available on New, Certified Pre-Owned or Pre-Owned Mercedes-Benz vehicles

Comprehensive coverage:

  • No limit on the number of service calls2
  • No mileage limitations
  • No deductible

Convenient protection

With your convenience in mind, service can be performed at an authorized Mercedes-Benz Dealership or other authorized repair facility, at your home, or at your place of business.

Coverage exclusions may apply3:

  • Replacements made without prior authorization
  • Damage to areas other than the front windshield
  • Stress cracks or cracks on the inside of the windshield
  • Damage caused by hail, vandalism, or neglect

Ask us about First Class Windshield Protection today.


1 First Class Windshield Protection is not available in Florida, Georgia, Maine, New York, Texas and Wyoming.

2 Unless $5,000 maximum aggregate claim limit has been reached.

3 Additional exclusions may apply. Please see your First Class Premium Protection Agreement for specific coverage details including limitations, and a complete list of exclusions.

This website provides general information about the optional First Class Windshield Protection product and should not be solely relied upon when purchasing coverage. Please refer to your Agreement for details of terms, conditions, and specific coverage details, including limitations, exclusions, transferability and cancelability. Coverage may vary by state. This product is available at the time of vehicle sale or lease only. Please see your dealer for more information.

This is an optional product marketed through Mercedes-Benz Financial Services. The Administrator/Obligor of the First Class Windshield Protection product is Safe-Guard Products International LLC, Two Concourse Parkway, Suite 500, Atlanta, GA, Toll-free number: 1-866-406-1315.

Your Mercedes-Benz key has important technology and features that make it costly to replace. First Class Key Protection provides security and peace of mind in the event that your keys are lost, damaged, or stolen.

The Administrator/Obligor is SafeRide Motor Club, Inc.


Unlock the advantages.

Here’s what First Class Key Protection has to offer:

  • Covers the cost to replace the key and remote up to $800 per occurrence
  • Up to $75 towards taxi, rental vehicle and/or public transportation services
  • In the event the covered vehicle key/remote are damaged and will not work or are locked in your covered vehicle, Emergency Key Assistance is available 24-hours a day, 365 days a year, up to $100 per occurrence
  • 24-hour home lock-out assistance includes locksmith reimbursement up to $100
    per occurrence, and house key replacement of up to 3 house keys for the term of
    your Agreement, for up to $75 per replacement key
  • Replacement benefit for additional non-programmable keys on your key ring for up
    to $250 per occurrence
  • Transferable for a $40 transfer fee if you sell your vehicle to a private party
  • Available on New, Certified Pre-Owned, and Pre-Owned Mercedes-Benz vehicles

Comprehensive coverage:

  • No mileage limitations
  • No deductible
  • Prior claim authorization required

Coverage exclusions may apply1:

  • If you did not receive two (2) master keys at the time of sale or lease of the vehicle
  • If your keys are covered by the manufacturer’s, repairer’s, or supplier’s warranty or recall
  • Any replacement key made without prior authorization
  • Any Key Protection claim for a vehicle other than the covered vehicle

Ask us about First Class Key Protection.


1 Additional exclusions may apply. Please see your First Class Premium Protection Agreement for specific coverage details, limitations and a complete list of exclusions.

This website provides general information about the optional First Class Key Protection product and should not be solely relied upon when purchasing coverage. Please refer to your product agreement for details of terms, conditions, and specific coverage details, including limitations, exclusions, transferability and cancelability. Coverage may vary by state. The Key Protection member must demonstrate proof of residence and be present for home lockout services. This product may not be available in all states or for all vehicle models. This product is available at the time of vehicle sale or lease only. Please see your dealer for more information.

This is an optional product marketed through Mercedes-Benz Financial Services. The Administrator/Obligor offering the First Class Key Protection Product is SafeRide Motor Club, Inc., SafeRide Motor Club, 13901 Midway Road, Suite 102-429, Dallas, TX 75244-4388.

Each year millions of vehicles are totaled in events such as collisions, thefts, or natural disasters. In many cases, the insurance settlement does not cover the loan payoff. The First Class Guaranteed Auto Protection (GAP) plan available through Mercedes-Benz Financial Services s an optional product you may purchase to help provide a level of financial protection if you find yourself in that situation. When you choose First Class GAP, the plan fee can be added to your monthly vehicle payment.

Administered by Zurich in North America


Relax. You’re covered.

If your Mercedes-Benz vehicle is stolen or declared a total loss in an accident, there can be a significant difference between the amount your insurance company will cover and the balance owed to Mercedes-Benz Financial Services. First Class Guaranteed Auto Protection helps cover this difference, and with it you may also be reimbursed for the out-of-pocket cost of your insurance deductible, up to $1,000 where allowable by state law.

Consider this scenario: You purchase a $60,000 Mercedes-Benz vehicle. Seven months later, you get into an accident that totals your car.

$55,000 (Loan payoff)
-$50,000 (Insured amount)
$5,000 (The gap)
+$1,000 (Insurance deductible)
$6,000 (Potential out-of-pocket expense)
-$6,000 (Covered by First Class Guaranteed Auto Protection)
$0 (Amount you owe)

gap-chart

Scenario and graph are for informational purposes only. There may be portions of the finance contract for which you remain responsible. See your GAP agreement for details.

Ask us about First Class Guaranteed Auto Protection today.


This is intended as a general description for Guaranteed Auto Protection. GAP is an optional product which may not waive the entire balance owed on your finance contract. The GAP amounts may vary by state and there may be amounts for which you remain liable, such as late charges, past due amounts, and other fees. GAP does not apply to a vehicle used for commercial purposes, or loss or damage due to fraud or illegal acts, intentional damage, legal confiscation or repossession of the vehicle. GAP may not be available in all states or for all vehicle models. This product is available at the time of vehicle sale only. GAP is a product of and administered by individual member companies of Zurich in North America, and is marketed through Mercedes-Benz Financial Services. Please see your dealer for more information and refer to the First Class Guaranteed Auto Protection Agreement for details and exclusions.


Mercedes-Benz Financial Services now offers an enhanced level of protection — First Class Interior and Exterior Protection — using DuPont™ products. A protective coating is applied to the carpet, fabric, leather, and paint, helping to safeguard your vehicle against stains and marks, while maintaining your vehicle’s overall appearance.

Offered by Advantage Product Pipeline, LLC


Extra care. Inside and out.

You want your vehicle’s carpet, fabric, leather, and paint to maintain its incredible look and feel. First Class Interior and Exterior Protection with DuPont™ protective coating helps preserve your vehicle’s carpet, fabric, leather, and paint against the normal wear and use that happens over time.


Interior Protection

Carpet and Fabric Protectors

Carpet and upholstery fabric are exposed to spills, splatters, and everyday mishaps. DuPont™ Interior Protection will help provide protection against staining, high temperatures, and discoloration. It is designed to make it easier to clean up spills and splatters, and extends the life of your vehicle’s brand new interior1.

Leather Protector

Though tough in its own right, leather surfaces are still vulnerable to soiling and staining. DuPont™ Interior Protection helps to prevent fading, discoloration and cracking of the interior finish by acting as a barrier to help keep mishaps from penetrating the surface1.

Exterior Protection

Paint Protector

Oxidation from sun damage, bird droppings, water spotting, insects and tree sap are just a few of the adverse effects that can damage your exterior vehicle finish.

DuPont™ Exterior Protection helps to maintain the beautiful high-gloss finish of your vehicle’s exterior. Once applied, you can easily remove insects or debris that has landed on your vehicle. Additionally, your new alloy wheels will be protected from brake dust penetration and your exterior headlights from yellowing or clouding1.

More coverage. More protection.

In addition to carpet, fabric, leather, and paint protection, you’ll get the following added benefits:

  • Seven year warranty on new vehicles and pre-owned vehicles2
  • No need for re-application
  • Transferable to a subsequent owner3

Keep your Mercedes-Benz looking newer, longer. Ask us about First Class Interior and Exterior Protection today.


1 Coverage does not guarantee the carpet, paint, fabric, or leather, alloy wheel or exterior headlight will, in all cases, be restored to its original condition. Not all types of damage are covered; for example, damage caused by certain common household substances is not covered. Coverage does not apply to theft, vandalism, fire, collision, rust, chipping or flaking paint, rips, tears, burns, punctures, damage due to corrosive materials, headliners or convertible tops. For stains caused by dyes or ink, remedy will be cleaning and professional redying of affected area. Remedy for exterior headlight is professional reconditioning only.

2 New vehicle limited warranty includes professional reconditioning, repair or replacement of the subject surface. Pre-Owned vehicle limited warranty is limited to professional reconditioning and for repair only.

3 Warranty transferable to one retail owner for the remainder of the term at no additional cost. Transferred warranty will include professional reconditioning only.

DuPont™ is a trademark or registered trademark of E.I. du Pont de Nemours and Company or its affiliates and used under license by Advantage Product Pipeline, LLC. This is an optional product marketed through Mercedes-Benz Financial Services, and offered and administered by Advantage Product Pipeline, LLC. Please see your dealer for more information and refer to the Limited Warranty for the DuPont™ Automotive Protection Package for further details, coverage limitations, and exclusions.

Unsurpassed service and value for miles to come.

Mercedes-Benz Premier Prepaid Maintenance (PPM) for your new vehicle allows you to “lock in” the costs of required maintenance services. You may purchase a plan at any time prior to the first service or 10,000 miles, whichever comes first. In addition, if you require service when you’re on the road, or if you relocate, your plan will be honored at any authorized Mercedes-Benz dealership (U.S. and Puerto Rico). PPM also offers a variety of benefits to you:

  • Measurable savings versus purchasing maintenance as you go1
  • Help to maintain the market value of your vehicle with certified maintenance according to factory specifications
  • Greater convenience having paid for maintenance in advance

Options that work for you.

To make things easier, there are three payment options available with the Mercedes-Benz Premier Prepaid Maintenance plan. You can:

  • Prepay upfront and in full
  • Make monthly installments
  • Build the cost into your monthly vehicle payment (when purchased at the same time as your vehicle)

Coverage is available from 2 years or 20,000 miles to 4 years or 40,000 miles, in intervals of 1 year/10,000 miles.2

1All G models not applicable to above charts. Please see the maintenance booklet for service coverage.
2Includes coolant, brake, power steering, windshield washer fluids and AdBlue (diesel models)
3Wiper blade sets are recommended services, but not required.


First-class attention and care.

Making sure your vehicle continues to run like new is easy when you choose to go to a Mercedes-Benz dealership for service. Each of our service departments are staffed by expertly trained technicians who go above and beyond to provide the highest level of attention and care.


Coverage exclusions may apply3.

  • Breakdown repairs or maintenance that are not routine maintenance services
  • Services that are not performed according to the required vehicle maintenance schedule
  • Service not performed by an authorized Mercedes-Benz dealership
  • Vehicle with altered odometer and actual mileage cannot be determined
  • Charges for parts, labor or diagnostic operation which are not directly related to the routine maintenance service
  • Vehicle used for for-hire or commercial rental purposes
  • Costs that exceed the retail value of the required maintenance services for the service interval
  • Electric Drive Vehicles: Maintenance, service or replacement of/to the lithium ion battery or electric powertrain, or any components

Ask your Mercedes-Benz dealer about Mercedes-Benz Premier Prepaid Maintenance today or for more information visit mbusa.com.


1 Savings may vary by dealer and model.

2 Additional maintenance may be required according to your driving habits, mileage and local environment. Mercedes-Benz Premier Prepaid Maintenance is available for all models except Maybach, SLR, and SLS.

3 This website provides general information about the optional Premier Prepaid Maintenance product and should not be solely relied upon when purchasing coverage. Please refer to your Premier Prepaid Maintenance agreement for details of terms, conditions, and specific coverage details, including limitations, exclusions, transferability and cancelability. Agreement cannot be cancelled and is non-refundable, subject to any limitations under state law. Coverage may vary by state. This product may not be available for all vehicle models. Please see your dealer for more information.

Product offered and administered by Mercedes-Benz USA, LLC, and marketed by Mercedes-Benz Financial Services.

The details are subject to change.


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(225) 424-2241

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10949 Airline Hwy • Baton Rouge, LA 70816

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Mercedes-Benz of Baton Rouge

10949 Airline Hwy Baton Rouge, LA
Phone: (225) 424-2241 http://maps.google.com/?q=10949%20Airline%20Hwy%2C%20Baton%20Rouge%2C%20LA%2070816

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Phone: (225) 716-7001

Sales

Phone: (225) 424-2241

Service

Phone: (225) 716-7001

30.405598 -91.0586837
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Mercedes-Benz of Baton Rouge
Mercedes-Benz of Baton Rouge
10949 Airline Hwy
Baton Rouge, LA, 70816 United States
(225) 424-2241
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Mercedes-Benz of Baton Rouge 30.405598, -91.0586837.