Differences Between Certified Pre-Owned and Used Mercedes-Benz

November 5th, 2015 by
Mercedes-Benz E Class

Differences Between Certified Pre-Owned and Used Mercedes-Benz 

When you buy a Certified Pre-Owned (CPO) Mercedes-Benz, you aren’t just buying another used car. The CPO label is a guarantee that you will have peace of mind when you drive down the road.

A Certified Pre-Owned Mercedes Benz isn’t just a used Mercedes, it’s a level above what you could find at an independent dealer. All CPO vehicles undergo a thorough inspection process and all are late model autos with low mileage. These vehicles also come with an industry-leading warranty — ensuring that your investment is protected even if problems arise.

CPOs are growing in popularity with buyers who may want to own a luxury or performance vehicle, but may not be able to afford a brand new model. A Certified Pre-Owned model allows such buyers to buy a quality luxury vehicle.

Regular used Mercedes cars may not be as thoroughly inspected and may not come with a manufacturer-backed warranty. But that’s not all that makes CPOs stand apart from used vehicles.

There are several key differences between Certified Pre-Owned Mercedes-Benz vehicles and used cars. Let’s take a look:

1. Only a Licensed Mercedes-Benz Dealership can sell Certified Pre-Owned Vehicles

You can not buy a Certified Pre-Owned Mercedes-Benz from an independent dealer. Only authorized Mercedes-Benz dealerships such as Mercedes-Benz of Baton Rouge are allowed to sell CPO Mercedes-Benz vehicles. Highly-trained staff and technicians at the dealership run through an extensive list of criteria and checks in order for a vehicle to earn a CPO label.

2. Certified Pre-Owned Vehicles are Held to a High Standard

All Certified Pre-Owned Mercedes-Benz vehicles receive a thorough inspection that includes a 164-point checklist. Specially-trained Mercedes-Benz technicians carefully examine each vehicle and any issues are addressed and fixed before vehicles are available for sale.

Here is the full run-down of what is checked before a Mercedes-Benz receives a CPO label:

  • 11 Point General Inspection – A mileage history is performed and owner’s manuals and spare keys are collected.
  • 13 Point Engine Compartment and Pre-Road Test Check – Oil and fluid level controls are inspected. The engine, transmission and rear-axle oil, brake, and clutch are checked.
  • 16 Point Engine Component Inspection – Analysis of engine to check engine mounts, plugs, V-belts, and filters.
  • 32 Point Electrical Systems and Function Test – Testing of all things electrical in the vehicle, including headlights, fuses, radio components, seat-belts, seats, and windows.
  • 17 Point Undercarriage and Drive Train Check – Examination of brakes, wheels, tires, steering, suspension, and drive shaft.
  • 14 Point Road Test – Expert technicians conduct a first-hand test drive to check vibration, noise, shift-lock operations, instruments and other factors.
  • 3 Point Post Road Test – Check for leaks and proper fluid levels.
  • 26 Point Chassis/Body Inspection– Body structure, lamp frames, lenses, vanity mirrors, and essentially everything is checked.
  • 32 Point Appearance Inspection – Certified Pre-Owned vehicles have high quality fit and finishes without major dings, dents, scratches, and scuffs.

3. Industry-Leading Warranty

At Mercedes-Benz of Baton Rouge, all Certified Pre-Owned Mercedes-Benz vehicles come with an unlimited-mileage warranty for one year. Buyers also have the option to extend the warranty for up to two years. There is no deductible and no additional fees for warranty-covered parts, service, or labor.

4. CPO Vehicles are newer and have fewer miles

In order to meet the criteria as a Certified Pre-Owned Mercedes-Benz a vehicle must have less than 75,000 miles and be 6 years old or newer. Many CPOs have been pampered by their previous owners and dealerships take special care in selecting their inventory.

5. 24-Hour Roadside Assistance

Around-the clock roadside assistance is available if you ever need a free jump-start, a flat tire changed, or extra fuel. Personal assistance is only a phone call away by calling 1-800-For-Mercedes (1-800-367-6372).

As part of the Mercedes-Benz Roadside Assistance program you also can be reimbursed for any expenses (up to $300 per day) for up to three days, if your vehicle experiences a warranty-covered breakdown away from home. Your local dealer can give you details about the Trip Interruption Program.

6. Satisfaction is Guarantied 

If you are not completely satisfied with your Mercedes-Benz Certified Pre-Owned Vehicle, you have the option to exchange it within seven days or 500 miles after purchase. The exchanged vehicle must be of equal of lesser value of your original purchase. Your local Mercedes-Benz dealer can give you more details about the Exchange Privilege program.

7. Pre-Paid Maintenance Programs can help you take care of your investment

Don’t worry about the expense of repairs. Higher repair costs are often associated with luxury and performance cars since they are engineered to a higher standard and use expensive components and materials.

However, different service plans are offered and flexible payment plans are available to help you pay for any needed repairs.

8. Nationwide dealership support

No matter where your travels may take you in your Certified Pre-Owned vehicle, you have the support of 300 authorized Mercedes-Benz dealerships around the country. All dealerships honor CPO Mercedes-Benz Limited Warranties and Extended Limited Warranties.

9. Extensive inventory

Your local Mercedes-Benz dealership has an extensive inventory of Certified Pre-Owned vehicles. However, if you can’t find the exact model and specifications you want in stock, dealerships around the country work together to get the vehicle you want shipped to your location.

10. Special Financing Rates

Mercedes-Benz offers special financing for its Certified Pre-Owned vehicles. Buyers can take advantage of exceptional finance rates and payment credits on various models and model years. These limited-time offers are only available at Mercedes-Benz dealerships and change throughout the year. For the latest deals, contact your local Mercedes-Benz dealer or visit www.MBUSA.com.